Community Resource Coordination Groups

(OR)

For Families

HERE TO CONNECT. HERE TO HELP.

FOR FAMILIES

GETTING STARTED

If you are a family member or caregiver and need information about Community Resource Coordination Groups (CRCGs), you are in the right place. This website will tell you about CRCGs and give you information to find the help you need.

To learn about CRCGs please see the "Frequently Asked Questions (FAQ)" below, and visit the "About" page. CRCGs are groups of individuals from state agencies and community organizations who come together to provide recommendations for a unique combination of services that one agency alone, cannot offer.

Usually, individuals and families can get help from a CRCG if they are working with a state agency (for example, the Department of State Health Services), but the agency cannot meet all their needs.

If you need services from more than one agency, a CRCG might be able to help. Use the "Find Your Local CRCG" feature at the top of this page. You can search by city or county. If you cannot find a local CRCG in your area, contact the State CRCG Office at: CRCG@hhsc.state.tx.us

Trying to find solutions for complex needs can be difficult. CRCGs are here to help and make sure your concerns are heard.

FREQUENTLY ASKED QUESTIONS

CRCGs help people with complex needs that can't be met by a single agency. They join people or families with public and private agencies to get people the help they need.
CRCGs serves the following age groups:
  • Children and youth: 22 and younger
  • Adults: 18 and older
  • Families: All ages
Different CRCGs serve different age groups. CRCGs may serve mostly children and youth, or adults, or use a combined model that serves both populations.
CRCG representatives from state and local agencies work together with the person, or the family to find help for their unique needs. The representatives each meet different needs the person, or the family might have. The representatives and the person or family talk for 30 minutes to an hour. During this talk, the person or family shares their situation, and the group discusses possible services that may help. Based on the needs discussed, the CRCG will work with the person or family to create an Individual Service Plan. Every community has different services and resources, so each meeting and each plan will be different. However, every CRCG works with the person or family to help them get the services they need.
An Individual Service Plan is an agreement for coordination of services developed between the person or the family and the CRCG. The planning process involves looking at the person or, the family's complex needs and helps them get the services they need. The person, families, and service providers work together to develop the plan during the CRCG meeting.

A family representative is a parent or legal guardian of a child who has emotional, behavioral, physical, mental health challenges, or intellectual disabilities and has been through the CRCG process. The family representative can answer questions the family might have, and support the family during and after the meeting.

A CRCG family representative is encouraged to be at every CRCG Staffing, or meeting where Individual Service Plans are created. A family representative may or may not be present, to make sure person or, family specific needs are met. They can also help a person or family feel more comfortable speaking about their personal life with a group of strangers.

People are connected to CRCGs by state agencies, a family representative, or directly from the community through a referral. A person may also refer themselves by contacting their local CRCG chair. To find a local CRCG in your area, use the "Find Your Local CRCG" feature at the top of this page. You will see the local CRCG chair name and phone number.
There are about 140 local CRCGs across Texas' 254 counties. To find a local CRCG in your area, use the "Find Your Local CRCG" feature at the top of this page. Search by city or county.
If there isn't a CRCG in your local area, please contact the State CRCG Office by email at: CRCG@hhsc.state.tx.us. Please tell us your county, who needs help and why that person needs help. The State CRCG Office will find the closest CRCG to you or a state agency that can help.
Bring information about the person or family in need of help. Some examples are:
  • Medical history and insurance, if you have it.
  • Names of medical professionals or mental health professionals you have seen or are seeing.
  • "Release of Information" documents from current or past professionals who have helped you or your family. These documents give professionals permission to share personal information with CRCG members.
  • Names and types of services you or your family have received.
  • Names and types of services you need.
  • Anything else you would like the group to know.
This information will help the CRCG members develop a plan that fits the person's or family's needs.

FAMILY EXPERIENCES

Because every community has different services and resources, each CRCG will create a different service plan for each individual or family. Below are examples of possible family experiences and plans:

  • During the meeting, a child may be asked what they love to do. The CRCG might suggest new therapies, like art and equine therapy with horses, or volunteer activities.
  • Coordinated services might involve a social worker, a representative from a local counseling center, and a school representative creating a plan to best serve the child that will be reinforced in all areas of the child’s life.
  • A translator or an advocate might be offered to attend important appointments with a family.
  • CRCG members may use the community to provide help. For example, if a child has trouble walking to school, the neighbors on the corner might come outside and say good morning to the child on their way to school.
  • The CRCG might sign an adult or family up for Meals on Wheels or Mobile Loaves and Fishes if it is difficult for them to leave the house.

SHARE YOUR EXPERIENCE

If you have been to a CRCG meeting, the CRCG Program welcomes your feedback. Please click HERE to share your experience. The CRCG Program is always working to improve services and values feedback from people and families. The survey should take about 5 to 7 minutes. Thank you for sharing your experience.

OTHER RESOURCES

You Matter is a safe space for youth to discuss and share stories about mental health and wellness. You Matter blog posts are written by a rotating Blogger Council of individuals between the ages of 13-24 that are passionate about suicide prevention and mental health.

The National Suicide Prevention Lifeline provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week, across the United States.

Texas (211texas.org) is a free, anonymous social serrvice hotline and website information on governament and non profit resources and programs.

We provide support, information and education to families of children with disabilities, chronic illness and other special health needs.

Learn about and apply for benefits and support services.